Motion Analysis offers our customers access to our FTP site in order to easily update files or upload data for review by our Support team.
Below is an outline of the FTP site’s organization. Current customers have access to the Customer_Support directory. Access to other directories is granted on an individual basis. Look for a “WHATS_NEW.txt” in folders for a complete list of updates. READ_ME.txt are also available in many of the folders.
Motion Analysis has two maintenance support plans from which to choose. The first is a comprehensive hardware and software support plan which covers everything in your system. The second is a software support plan, which covers software only. Both options include all software upgrades, beta software, and unlimited phone and e-mail support.